vd44 Terms and Conditions

1 General Introduction and Definitions

vd44 is an online gaming and betting platform that provides live casino, slots, sports betting and other gaming services for users in Bangladesh. In this document, "platform" refers to the vd44 website, applications and all related services.

Definitions

• "User" or "you" — any person who has registered on or is using the vd44 platform.
• "We" or "vd44" — the company that owns and operates this platform.
• "Account" — your personal registered profile on the platform.
• "Bonus" — additional credits added to your account under our promotional offers.
• "Wagering Requirement" — the condition requiring a specified amount of bets to be placed before a bonus can be withdrawn.

2 Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years old to open an account on the vd44 platform. We may request a valid government-issued ID at any time to verify your age. Accounts belonging to minors will be closed immediately and the associated balance may be forfeited.

2.2 One Account Policy

Each user may hold only one account. Creating multiple accounts is strictly prohibited. If this rule is violated, all associated accounts will be closed and all bonuses and winnings may be forfeited.

2.3 Providing Accurate Information

You must provide accurate and up-to-date information at the time of registration. Providing false, incomplete or misleading information may result in account cancellation. You must notify us immediately if any of your details change.

2.4 Account Security

You are solely responsible for keeping your account password and login details confidential. You are required to notify us immediately of any unauthorized use of your account. You will be liable for any activity carried out from your account until you have informed us.

3 Deposit and Withdrawal Policy

3.1 Deposit Terms

The minimum deposit amount on the vd44 platform is ৳500. We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Funds will only be sent to the payment account from which the deposit was made.

3.3 Verification Process

For security purposes, identity verification may be required before large withdrawals. We may request a national ID card, passport or other valid government document. Withdrawals may be held until the verification process is complete.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New users will receive a 100% match bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 20 times (20x), meaning you must place bets equal to 20 times the total bonus amount before the bonus can be withdrawn.

4.2 General Bonus Terms

• One account is not eligible to receive any single promotion more than once.
• Bonus credits cannot be transferred directly to another account.
• The expiry date of each bonus will be stated in the relevant offer.
• In any dispute relating to bonuses, vd44's decision will be considered final.
• We reserve the right to cancel or modify any promotion at any time without giving a reason.

4.3 VIP Program

The vd44 VIP Program has 5 tiers, with increasing weekly cashback benefits at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback
• Diamond: Up to 1.0% weekly cashback

You can progress to higher VIP tiers gradually based on your activity and participation on the platform.

5 Prohibited Activities

The following activities are strictly prohibited on the vd44 platform. If any such activity is detected, the account may be closed and funds forfeited:

• Fraud or any fraudulent activity
• Bonus abuse or collecting bonuses using multiple accounts
• Money laundering or any unlawful financial activity
• Exploiting any bug or vulnerability in the platform's software
• Using automated software or bots to play games
• Colluding with other users to cheat
• Disrespectful or abusive behavior toward platform staff

6 Responsible Gaming Policy

vd44 is firmly committed to responsible gaming. We encourage all our users to bet in a considered and controlled manner.

6.1 Protect Yourself

• Never bet more than you can afford.
• Do not treat betting as a source of income.
• Avoid betting when under stress or the influence of substances.
• Set a spending limit on your account if needed.

6.2 Self-Exclusion Feature

If you feel that gambling is having a negative impact on your life, you can contact our support team to activate a temporary or permanent self-exclusion. While self-exclusion is active, your account will be completely inactive. Visit our Responsible Gaming page to learn more.

7 Privacy and Data Protection

Protecting your personal information is our priority. We use SSL encryption and advanced security technology to keep your data safe. To learn about our full privacy policy, please read the Privacy Policy page.

7.1 Data Collection and Use

We collect only the information necessary for operating the platform, improving services and meeting regulatory obligations. Your data is not sold to third parties.

7.2 Cookies

Our platform uses cookies to improve the user experience. By continuing to use the platform, you are considered to have consented to the use of cookies.

8 Intellectual Property

All content on the vd44 platform — logos, designs, software, text, graphics and other elements — is the intellectual property of us or our licensors. Using, reproducing or distributing them without written permission is prohibited.

Third-party game content on the platform (such as games from Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe) is operated under their respective licenses.

9 Limitation of Liability

The vd44 platform is provided on an "as is" basis. We are not liable for the following:

• Interruptions to a game session caused by loss of internet connection.
• Temporary service outages caused by technical errors.
• Incompatibility with your device or software.
• Disruptions to the services of third-party game providers.
• Loss resulting from sharing your password with another person.

10 Account Closure and Suspension

10.1 Our Rights

We reserve the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of these terms and conditions.
• Failure to provide identity verification documents.
• Suspected fraud or bonus abuse.
• Instructions from a legal authority.

10.2 User Rights

You may request the closure of your account at any time by emailing our support team. Any valid balance may be withdrawn before the account is closed.

11 Dispute Resolution

In the event of a dispute or complaint, please first contact our customer support team. We take all valid complaints seriously and will attempt to resolve them within a reasonable time.

If a resolution is not reached through customer support, our dispute resolution process will be followed, the details of which will be provided by the support team.

12 Changes to Terms

vd44 reserves the right to modify these terms and conditions at any time. Before changes take effect, we will make reasonable efforts to notify users through the platform. Continued use of the platform after any changes will be considered as your agreement to the new terms.

We recommend reviewing this page regularly so that you remain informed of the latest terms.

13 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Available directly on the site, 24 hours a day, 7 days a week
• Email: [email protected]